Overview:

We are a dynamic Customer Engagement Platform agency looking for an enthusiastic and driven intern to join our team as a Junior CRM Manager. This remote internship is an excellent opportunity for someone looking to gain hands-on experience in CRM strategies and technologies, particularly in servicing clients in the Gulf Cooperation Council (GCC) region.

Key Responsibilities:

• Assist in CRM Strategy Development: Support in developing and implementing CRM strategies under the guidance of senior CRM managers.
• Data Management Support: Help manage and analyze customer data to enhance customer interactions and insights.
• Campaign Assistance: Contribute to the planning and execution of CRM campaigns, including monitoring and analyzing performance.
• Client Interaction: Participate in client meetings and assist in preparing presentations and reports.
• Learning and Development: Actively engage in learning opportunities to understand CRM best practices and tools.
• Collaborative Projects: Work with various teams, including marketing, data analysis, and IT, to understand the integration of CRM in overall customer engagement strategies.
• Compliance Awareness: Gain an understanding of data privacy regulations relevant to the GCC region.

Qualifications:

• Currently pursuing or recently graduated with a degree in Marketing, Business Administration, or a related field.
• A keen interest in CRM and digital marketing.
• Basic understanding of CRM systems and their application in business.
• Strong analytical skills and a willingness to learn data analysis tools.
• Excellent communication skills, with proficiency in English; Arabic is a bonus.
• Ability to work independently and collaboratively in a remote setting.
• Strong organizational skills and attention to detail.

What We Offer:

• A rich learning experience in a fast-growing industry.
• Exposure to diverse CRM projects and clients in the GCC region.
• Mentorship from experienced CRM professionals.
• Opportunities to contribute to meaningful projects and make a tangible impact.
• Flexible hours to accommodate academic commitments.
• A supportive and inclusive work environment.

Note: This internship description is a guideline and may be adapted to suit the specific needs and structure of our agency. The internship is designed to offer practical experience and learning opportunities for individuals at the beginning of their CRM careers.